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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Hair

Joe Hair

April 30, 2026

5  out of  5
rating by Joe Hair
"Great friendly service. For many years now. Thanks!!"
We responded:
"Joe, thank you for the comments, we appreciate your business!"
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Susan Hayes

April 21, 2026

5  out of  5
rating by Susan Hayes
"Allison is always pleasant and helpful no matter the situation. She helped my friend get insurance with no issues. Not to mention was half of what he had been paying."
We responded:
"Susan, thank you! Allison and I both appreciate the referral!"
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Belva Laney

April 20, 2026

5  out of  5
rating by Belva Laney
"Tachelle Ludwick"
We responded:
"Thank you Belva!"
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Rebecca Briley

April 20, 2026

5  out of  5
rating by Rebecca Briley
"Very pleased to recommend State Farm for their customer service. Tachelle Ludwick stands out as a member of the team for her personable professionalism and expertise."
We responded:
"Thank you Rebecca, Tachelle does a great job! We appreciate your comments!"
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J F

April 19, 2026

5  out of  5
rating by J F
"Allison Goree in Rick Skeeters office has helped me with two claims (unfortunately) in the last year. She has always been a great communicator, an advocate for me, and highly organized every step of the way each time!"
We responded:
"J F, I am thankful we could help through these claims! Allison is always very helpful and very knowledgeable. We appreciate your business!"
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Roger Lance

April 19, 2026

5  out of  5
rating by Roger Lance
"Tachelle is awesome to work with, highly recommend"
We responded:
"Roger, Tachelle works hard and does a great job! Thank you for your kind comments and for choosing Rick Skeeters State Farm!"
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David Cisco

April 15, 2026

5  out of  5
rating by David Cisco
"Trichelle is excellent. Recently had a fraud case and she was a bulldog and helped me straighten things out with my bank. I recommend her for promotion. Went far and above."
We responded:
"David, we are thankful we could help you through this difficult situation. Tachelle is very diligent and does a great job helping our customers. Thank you again!"
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Demitrious Atkins

April 14, 2026

5  out of  5
rating by Demitrious Atkins
"Techelle is an amazing agent. Every time I call I get nothing but great support! Thank you all for being so helpful. Thanks Techelle!"
We responded:
"Demitrious, thank you so much for your business! Tachelle does a great job and we are thankful to have her as part of our team!"
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Jana Alba

April 10, 2026

5  out of  5
rating by Jana Alba
"I am new to Kentucky and was nervous about switching from my West Virginia agent. Tachelle was amazing and I highly recommend Rick Skeeters office! 10/10"
We responded:
"Jana, thank you for your business and the kind remarks! Welcome to Kentucky! Tachelle is very helpful and very knowledgeable!"
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Chris Stamper

February 25, 2026

5  out of  5
rating by Chris Stamper
"I have had Rick and his office for about 10 years. They are amazing to work with and when I call them an actual person picks up the phone every time not a bot. I love that! They have helped me through 2 claims and even when I moved to louisville I stuck with them for customer service alone!"
We responded:
"Dear Chris, We appreciate the time you took to give us such a great rating! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
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Jims Fitbit

February 25, 2026

5  out of  5
rating by Jims Fitbit
"Rick and his team are the best! We've had our home and auto through them for over 15 years and they never disappoint. Had a home claim that Rick fought extra hard for and won. Great service!"
We responded:
"Thank you for the amazing review, Jims! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Thank you for your business!"
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Monica Beauchamp

February 23, 2026

5  out of  5
rating by Monica Beauchamp
"Been with this agency for years and they are always kind and polite. They go out of their way to help you with what you need. In my opinion, absolutely the best!"
We responded:
"Hey Monica, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We hope to continue exceeding your expectations with great service. Hope you visit us again soon!"
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Ashton Garrett

February 19, 2026

5  out of  5
rating by Ashton Garrett
"Everyone is always so nice and helpful. Been with you guys for years. Wouldn't trade for anyone else"
We responded:
"Dear Ashton, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you soon!"
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Jason Ridley

February 17, 2026

5  out of  5
rating by Jason Ridley
"Great customer service, straight and to the point, all around a great experience would definitely recommend."
We responded:
"Jason, thank you very much for your business and your response!"
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Heather Underdonk

February 10, 2026

5  out of  5
rating by Heather Underdonk
"This State Farm office is good to work with, very friendly and professional."
We responded:
"Heather, thank you for your business and thank you for your kind response! We appreciate your business!"
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Kathi

February 2, 2026

5  out of  5
rating by Kathi
"Thank you so much to Sara and State Farm. The best"
We responded:
"Thank you Kathi, we appreciate your trust in us and yes, Sarah is great!"
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Stacey Gootee

January 22, 2026

5  out of  5
rating by Stacey Gootee
"Tachelle is so kind and was extremely helpful. Such a relief to get great customer service. Would recommend to anyone."
We responded:
"Hey Stacey, Thanks for the great review! It is truly touching to know you think so highly of us! As always, our team is looking forward to your next visit. We're here for you anytime!"
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Shawn C.

January 22, 2026

5  out of  5
rating by Shawn C.
"Tachelle and everyone in the office are always so helpful and courteous! My sister and myself have policies here and very satisfied with them. Definitely recommend Rick Skeeters for auto insurance!"
We responded:
"Shawn, thank you so much for your business! And yes, we agree, Tachelle is wonderful! Thank you again!"
Profile photo of Shaun Youravich

Shaun Youravich

January 13, 2026

5  out of  5
rating by Shaun Youravich
"Just completed an annual review of all policies which was initiated by Skeeter’s office. Rick Skeeters personally reviewed all policies with me and did great job of insuring proper and adequate coverage. Very friendly and informative. Follow up from staff was very quick."
We responded:
"Thank you, we appreciated your business and the feedback!"
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Matt Pike

January 13, 2026

5  out of  5
rating by Matt Pike
"I had Sarah as an agent and she did amazing, got a new car insured very quick and easy!!"
We responded:
"Thank you very much for your business!"
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Freda Krahn

January 12, 2026

5  out of  5
rating by Freda Krahn
"The office staff is great and helpful anytime I need them! State farm is the only insurance company I have ever had and Rick Skeeters office I’ve had since 2018, they are my favorite!"
We responded:
"Freda, thank you so much, we appreciate your business!"
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Grace Peterson

December 10, 2025

5  out of  5
rating by Grace Peterson
"Great customer service on the phone; very helpful and friendly"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Dana Brown

December 5, 2025

5  out of  5
rating by Dana Brown
"The staff in the office are exceptional! Tachelle is the best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Carol Williams

December 5, 2025

5  out of  5
rating by Carol Williams
"Friendliest staff around. Good Christian people."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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JFreak 831

November 6, 2025

5  out of  5
rating by JFreak 831
"They always take great care of me and they're very easy to work with. I made a mistake and had them change my service the other day, then called today to re-instate the previous service because I had changed it in error. They didn't sound upset or bothered at all. They sounded very happy to help, just like they always do. Thank you guys!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"